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Response to request on service on expired warranty

Dear _______________

We are sorry to hear about the problem you have had with your __________________ (name of product).We would like to be able to make the necessary adjustments at no charge to you, but, unfortunately, the warranty is expired.

The proof of purchase you mailed to us indicates that the product was purchased on ___________ (date). Since our warranty is good for a period of one year from the date of purchase, it expired ____________________ (time) ago.

If you would like us to repair the ___________ (product) for you, there will be a charge of __________________ (amount) for repairs. We will guarantee the work we do for a period of _____________ (time).

Please check the appropriate box on the enclosed instruction card and return it to us as soon as possible.

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