Complaint Template for Better Business Bureau

Write this type of letter to make a complaint to the Better Business Bureau, such as a complaint about a company with whom you have done business. Include any pertinent details in your letter, such as exact information about your complaint. Wherever this letter has a blank, fill in the details of your situation.

[Your letterhead, if desired; if not, your return address]

[Date of letter-month, day, and year]

[Recipient's first and last names]
[Company name]
[Street or P.O. box address]
[City, State ZIP code]

Dear [recipient's name]:

I am writing to you to complain about (business name). I did business with this company from (beginning date) to (ending date). During that time, (business name) (exactly what the business did that you consider to be inappropriate activity).

I attempted to contact (business name) to resolve this issue, but they have not responded to my requests. Please contact me to let me know how to resolve this issue. I look forward to hearing from you soon.

Sincerely,

 

[Signature]

[Sender's first and last names]

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