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Monthly Archives: August 2008

Reply and new customer welcome


Dear ________________ Your letter just arrived, and after reading it several times to be absolutely sure of its content, I can say how pleased I am with your decision to purchase your plywood products from us. Ours is truly a business whose future depends upon the satisfaction of our customers. Welcome to our family. You [...]





Reply notice of shipment being traced


Dear _______________ Your ______________ (product) was repaired on _________________ (date) and was shipped on _______________________ (date). We can only assume that the lighter was lost in transit. Upon receipt of your letter, we reported the loss immediately to the carrier and they are attempting to locate the parcel. We should have a report back within [...]