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Request for information on credit hold


Dear Sir

When I attempted to utilize my ___________________ (name of the firm) charge card for a purchase on ___________ (date), I was informed that I would have to speak to the credit office before I could charge any additional purchases to my account. As there were several customers waiting in line in your credit office, I am writing to you instead.

Could you please tell me if there is a problem with my account, and, if so, the nature of the problem?

I will be looking forward to your prompt reply.





Request for information on credit denial (not agency)


Dear Sir

This is to acknowledge receipt of your letter of ___________ (date) in which you notified me that my application for credit with your firm was denied, based on information you had received from an individual other than a consumer credit reporting agency.

Pursuant to my rights under federal law, I hereby request that you disclose the nature of the adverse information received by you.

Thank you for your cooperation in this matter.