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Letter to small businessman in advance of advance collections


Dear ____________________

As a good businessman, you are aware of the manner in which accounts that have become seriously past due must be handled. I am not going to attempt to think of some clever phrase or witty jingle to get your attention. Neither do I wish to embarrass, intimidate or do any of the nasty things that are often done to encourage payment.

I am merely informing you that the account has reached a point where we must decide within a few days whether to turn it over for collection or just hand it to our attorneys,neither of which is our preference.

We know that you understand our predicament and are probably experiencing a similar situation with some of your aging accounts.

We would like to hear from you and learn what your intentions are in regard to this account.





Letter to customer not home for service appointment


Dear ________________

On ____________________ (date) our serviceman came to your home to install your new _________________ (product) and found that there was no one there. This was the date that we had arranged for installation, but I know that things like this can happen.

I would appreciate it if you will call me at _________________ (telephone), so that we can arrange a convenient time to have this work done for you.