Letter-Samples - Part 185

Customer service request form

July 23, 2008 – 12:26 pm

DATE______________

CUSTOMER____________________________________________________

ADDRESS_____________________________________________________

_____________________________PHONE___________________

MERCHANDISE PROBLEMS: DELIVERY PROBLEMS:

ORDER NOT FILLED BAD ADDRESS

DEFECTIVE MERCHANDISE CUSTOMER NOT IN

REPAIR PROBLEM DELAYED/LOST IN TRANSIT

WRONG MERCHANDISE SOLD DAMAGED IN TRANSIT

AMOUNT CHARGED IN ERROR MDSE. MISSING IN PACKAGE

CREDIT/REFUND NOT ISSUED OTHER___________________

OTHER___________________ ________________________

REMARKS:

DISPOSITION:

Customer revival sales, small shop

July 23, 2008 – 12:25 pm

Dear __________________

It has been over six months since you have come to visit at ____________ (place). We have missed seeing you.

Anything wrong? Please let us know if this is the case.

If you have a chance, why don’t you stop in to see us? I think you will be pleasantly surprised by some of the new merchandise we now have available. As one of our preferred customers, you will, of course, be entitled to use your _______ (percent), life-time discount privilege.

We stand at the ready to be of service.

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