home blog forum sitemap contact

Apology to receiver of NSF check


Dear ___________ (name)

When I received your letter of ___________ (date) with my check attached marked “insufficient funds”, I called my bank immediately.

The gentleman I spoke with, _____________ (name) discovered that the bank had failed to credit my account with a substantial deposit I had made several days prior.

The bank has assured me that they will be sending you a formal letter of apology for their error. Attached is my check in the amount of _____________ (amount)to replace the dishonored one you have returned.





Apology for customer for accounting error


Dear ___________ (name)

Thank you for your recent correspondence regarding your account number ____________. We were able to track down the error and have credited your account accordingly. A report to this effect has also been sent to our credit reporting company.

As of this date, your account balance is _____________.

You are a valued customer and we apologize for any inconvenience this mix-up may have caused. If we may be of further assistance please contact the office at your convenience.