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Denial of request for quarterly billing


Dear ________________

Your letter requesting that we bill you quarterly rather than monthly, presents us with somewhat of a problem.

In as much as we would like to welcome you as a new customer of our firm, we would like to accommodate you in any way possible. Your request, however, would result in your receiving preferential treatment for your account and would be unfair to all of our customers who must settle their accounts within 30 days. If we were to offer the terms you have requested to all of our customers, we would soon be out of business entirely.

I am sure you can understand our position in this matter. We would welcome your account on our regular open account basis and hope that we will have the opportunity to provide you with our fine line of products as well as service.





Denial of request of extension of time


Dear _________________

This is to acknowledge receipt of your letter of _________________ (date), in which you requested a three month extension on your __________________ (type of) loan number _____________________ (number).

After careful review, we regret to inform you that we are unable to grant you any further extensions for the payment on your loan.

We are sorry about the difficulties you are experiencing, but we must insist on receiving your payment by ______________ (date).

We hope that you will be able to find another solution to your problem.