August 23, 2008 – 9:14 am
Dear _______________
Thank you for your order. At this time we cannot fill your order due to an unexpected shipment delay from our overseas suppliers.
We will hold your order for arrival of the merchandise, and ship shortly thereafter. Unfortunately, we cannot provide you with a specific shipping date at this time.
Thank you for your anticipated patience in this matter.
August 23, 2008 – 9:14 am
Dear ______________
Pursuant to your request, we have changed your meeting with _______________________ (name of individual) to ____________________ (time) on __________ (date).
We are pleased to be able to accommodate you in this manner, and _______________________ (name of individual) will be looking forward to your meeting on this newly appointed date.