Dear _______________
Thank you for your recent inquiry into the software packages we currently have on the market.
We are enclosing our brochure for your review and would like to point our that our software is compatible with practically all of the major computer available in the
_________________ (state). We are also preparing a new software package that will be introduced on ______________ (date). Although I am not at liberty to discuss this product at this time, I have notified our staff to alert you as soon we make the news public.
After reviewing our brochure, if you have any specific questions please call us at _____________________ (telephone) or just drop us a line. If the question is highly technical in nature, I suggest asking for ____________________ (name).
Thank you for your kind comments
Dear _______________
Thank you for your kind comments on the performance of our product. As you may know, so few people take the time to let a manufacturer know when they are satisfied with a product. Your letter will be put up on the employee bulletin board.
Don’t be surprised if you get a few thank you letters from the employees, as they pride themselves in the quality of their work and love to hear from our family of customers.