August 22, 2008 – 7:16 am
Dear _________________
Heart attacks are something that happens to the next fellow, and it was therefore rather surprising to wake up in ___________________________ Hospital and be informed that I had just had one.
I have learned of the generous support you lent to my family during my illness, and would like to sincerely thank you for the kindness and assistance you provided during my immobility. Individuals like you are few and far between.
I am looking forward to returning to work as soon as I get my clean bill of health. Thank you again.
August 22, 2008 – 7:15 am
Dear _________________
Thank you for your check in the amount of ________________ (amount) which was in payment of the discount you had inadvertently taken in paying our invoice.
We are sorry that there was a misunderstanding regarding the period of time allowed in which to take advantage of our discount incentive and appreciate having had the opportunity to clarify our policy with you.
If you have any other questions regarding our credit policy, please contact me and I will be happy to provide you with any information you require. Thank you very much for your recent order.