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Second request for renewal of service agreement


Dear _________________

Your ______________________ (name) Service Agreement has expired for the equipment that we installed on your premises. We have not received a remittance or a reply to our previous request for payment. Perhaps this was an oversight on your part, or perhaps your payment is in the mail.

If you have not sent us your payment, please forward your remittance within ________ days, or we will assume you do not wish to continue your Service Agreement.

Should you decide to terminate your Service Agreement, we will look forward to furnishing the same high quality service on your ________________________ (name) equipment at our currently hourly rate of _________________ (amount) per hour, plus parts and travel expense.

If payment has been made or if there are any questions in regard to your account, please contact me at _________________ (telephone no.).





Second request for refund on returned merchandise


Dear _____________

On _______________ (date), I attached my letter to the merchandise I returned to you and requested a refund for same. I have enclosed a copy of that letter for your convenience.

As you will note, quite some time has elapsed since I initiated my first correspondence, and I have not yet received your check. I would appreciate it if you would tend to this matter as quickly as possible, since I am sure that you can understand my reluctance to order any additional merchandise from you under the present circumstances.

Thank you for your prompt attention to this matter.