August 22, 2008 – 6:25 am
Dear ______________
This to acknowledge the receipt of your check for the pending order. Thank you very much.
Unfortunately, this check is not drawn in accordance with our contractual terms for payment and we are, therefore, returning it to you.
Would you please authorize the issuance of a replacement check in accordance with the provisions for payment?
We are most anxious to deliver your ______________ (specify) and will be looking forward to hearing from you in the near future.
August 22, 2008 – 6:23 am
Dear _____________
Contained herein is the ________________ (identify product) purchased on __________ (date), which is still under warranty. I have enclosed a copy of my bill of sale for this purchase.
The problem that I am experiencing is as follows: _________________________________________________
_______________________________________________ (specify).
I would be most appreciative if you would either make the necessary repairs or send me a replacement.
Thank you for your prompt attention.