Dear ________________
After thoroughly searching through the shipping carton in which my _______________ (item) arrived, I am still unable to find the ____________________ (missing item or part) that is referred to in the User’s Manual. I can only conclude that it was inadvertently forgotten.
Please send me a cover as soon as possible. Thank you.
Dear _______________
The ______________ (product) I received from you today is the wrong one. As you will note, I requested______________ (correct product), whereas the one that you sent is __________________________ (sent product).
I will await your instructions about returning the unusable merchandise and I would appreciate it if you would fill my original order as quickly as possible.
Thank you for your prompt attention to this matter.
