Date: __________
To: ___________________ (Credit Applicant)
In response to your request for a statement of our reasons for turning down your recent application for credit, our records reveal that your application was not approved because: _______________________________________________________________
(Describe).
We appreciate your patronage and invite you to shop with us on a cash basis.
Very truly,
______________________________
Sign
Dear _________________
Your letter informing us that the ________________________ (missing item) for your new _______________ (product) was not included in the carton has been brought to my attention.
There is a package on its way to you now that includes the item and a little something extra. This is our way of saying how sorry we are for having slipped up, and thanking you for choosing the ________________________ (name of product).
If I can be of assistance to you in any way in the future, please call us at any time.
