Dear _____________ (date)
This will confirm our telephone conversation of ___________ (date) wherein I informed you that there was a problem with the ____________ (service performed).
As I stated, __________________________________________________________
______________________________________________________________________ (description of problem)
It is my understanding that you will ______________________ (commitment of service company) in order to resolve this problem.
Thank you for your cooperation in this matter.
Dear _____________ (name)
Thank you for your courteous request to interview one of our officers for the article you are writing about our business.
_____________________ (name of individual) will be pleased to meet with you at our office at _____________________________________ (address), on _____________ (day), _____________ (date), at _____________ (time) believe that you will find him to be extremely knowledgeable about our business and the role we play in relationship to our industry.
Thank you for your interest in our firm
