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Confirmation of telephone report of problem



Dear _____________ (date)
This will confirm our telephone conversation of ___________ (date) wherein I informed you that there was a problem with the ____________ (service performed).
As I stated, __________________________________________________________
______________________________________________________________________ (description of problem)
It is my understanding that you will ______________________ (commitment of service company) in order to resolve this problem.
Thank you for your cooperation in this matter.



Confirmation of interview appointment



Dear _____________ (name)
Thank you for your courteous request to interview one of our officers for the article you are writing about our business.
_____________________ (name of individual) will be pleased to meet with you at our office at _____________________________________ (address), on _____________ (day), _____________ (date), at _____________ (time) believe that you [...]