Dear ________________ Your letter of ______________ (date) in which you described the condition of the ________________ (item) you ordered from us has been brought to my attention. We are very sorry that this merchandise was damaged in transit. Please return the damaged goods to us by placing the original carton inside a slightly larger box [...]
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Response to request on service on expired warranty
August 22, 2008 – 6:41 am
Dear _______________ We are sorry to hear about the problem you have had with your __________________ (name of product).We would like to be able to make the necessary adjustments at no charge to you, but, unfortunately, the warranty is expired. The proof of purchase you mailed to us indicates that the product was purchased on [...]
