Most of your customers will make their payments on time. There are times when customers forget to make their payments or are unable to make their payments on time. At this time, you may want to send a friendly reminder to ensure your payment is sent in a timely manner. This will let your customers know that you are paying attention to their account and that you expect to receive payments in a timely manner.

Dear _____________________,

After reviewing our records, it appears that your account is past due. This notice is a reminder that your payment was due on (Insert Date) in the amount of (Insert Amount). Please include your account number when submitting your payment to facilitate proper processing. Acceptable payment methods are Visa, MasterCard, Money Order, cashier’s check.

If you have already sent your payment into our processing center, please disregard this notice. If your payment has not been received, please submit it promptly by mail.

Sincerely,

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