Sample Payment Reminder Letter

Most of the time, customers make their payments punctually. Sometimes, however, customers forget to make their payments or are unable to make their payments on time. When this happens, you may want to send a friendly reminder to ensure that the customer sends his or her payment in a timely manner. This will alert your customers to the facts that you are paying attention to their account and that you expect to receive payments when they are due.

Dear ___________,

A review of our records indicates that your account is past due. This notice is a reminder that your payment was due on [date] in the amount of [amount]. Please submit this payment promptly. Be sure to include your account number in order to facilitate proper processing. Acceptable payment methods are Visa, MasterCard, money order, or cashier's check.

If you have already sent your payment to our processing center, then please disregard this notice. If your payment has not been sent, however, then please submit it by mail immediately.

Thank you,

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