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Category Archives: Reply letters

Reply to request about credit rejection

Date: __________ To: ___________________ (Credit Applicant) In response to your request for a statement of our reasons for turning down your recent application for credit, our records reveal that your application was not approved because: _______________________________________________________________ (Describe). We appreciate your patronage and invite you to shop with us on a cash basis. Very truly, ______________________________ [...]

Reply to notice of item missing from carton

Dear _________________ Your letter informing us that the ________________________ (missing item) for your new _______________ (product) was not included in the carton has been brought to my attention. There is a package on its way to you now that includes the item and a little something extra. This is our way of saying how sorry [...]