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Category Archives: Customer related letters

Sample Complaint Letter

Dear _________________, On ___________ (date) I bought ____________ (name of the product) at _________________________(location). I was disappointed because the product did not perform well due to some technical problem. To solve the problem i want you to repair/replace it or else i will have to claim against you. I have enclosed a receipt copy of [...]

Order cancelled due to technical problems

Date: _____________ To:_______________ (customer). Reference is made to your purchase order or contract ___________(number) dated on ______________(date) along with a copy of which you had enclosed. Due to some technical problems, we are unable to fulfill your order and ship the goods within the time required, we hereby cancel the above said order. We are [...]