Dear _______________ Your ______________ (product) was repaired on _________________ (date) and was shipped on _______________________ (date). We can only assume that the lighter was lost in transit. Upon receipt of your letter, we reported the loss immediately to the carrier and they are attempting to locate the parcel. We should have a report back within [...]
Category Archives: Reply letters
Reply notice of reshipment
August 22, 2008 – 5:32 am
Dear ________________ Thank you for your letter of ____________ (date) informing us that the _____________ (item) you ordered had not arrived. We are sorry for the inconvenience this has caused and have arranged to have another one sent to you today. In the event that the original order is delivered to you, please call the [...]
