If your company offers a line of credit to a business or individual, there is the possibility that you will receive slow payments. This means that the payments you receive are not made on time with the due dates established for the account. After repeated slow payments, it may be necessary to terminate a customer’s line of credit to resolve the issue.

Dear _____________________,
Over the past two years, (Insert Number of Late Payments) of your (Insert Total Number of Orders) payments have been late. Because of the quantity and days late of each payment, we will no longer be able to extend credit on your account. We have tried to work with you in the past and have discussed these late payments with you on several occasions, but there has not been a change in the type of payments we have received. Starting today, all orders will require cash or credit card payment before delivery. It is also required that you pay your remaining balance before placing any further orders.

We will be happy to continue serving you under these conditions. You can expect the same quality of merchandise and same fast service.

Sincerely,