We may not yet have had the opportunity to meet in person.
But I can tell you that I nevertheless know you quite well.
Let me explain.
Here at [Company], we take great pride in our products.
Some of our peers may have better products, but I can tell you in all modesty that our after-sales is second to none.
Many of our clients have told us that our after-sales is our best salesman. Which is why we continue to be patronized by clients who value time as much as they do money.
Clients such as you.
So, I hope you will understand when I say that I know you quite well.
Which brings me to this letter.
Here at [Company], we were scratching our heads the other day over how best we could reward the trust that you continue to repose in us after all these years.
Our chief after-sales manager enthusiastically suggested we offer you a full year's after-sales with our holiday compliments.
So that's what we decided to do.
The full year's after-sales is over and above the replacement or money-back warranty of the products you purchased from us. You even pay nothing for the parts!
The value of a full year's after-sales?
Every product that you order from us in the next 365 days will be yours at 95% to 86% of the retail price.
This special holiday deal is for your exclusive use only. No other client can enjoy the same benefits.
But we must receive the completed Holiday Savings Certificate (attached) no later than [Date].
All of us here at [Company] wish you a fabulous [Holiday].