[Your letterhead, if desired; if not, your return address]
[Date of letter-month, day, and year]
[Recipient's first and last names]
[Company name]
[Street or P.O. box address]
[City, State ZIP code]
Dear [recipient's name]:
We are writing to notify you that we will be providing you with a refund for the products that you purchased from us, i.e., the coffee maker and the toaster oven. We apologize that these products did not meet your expectations. We will apply the refund amount of $57.43 as a credit to your credit card that you used to pay for this purchase. You should see this product refund on your card within the next 7 business days.
If you have further questions or comments about this refund, please call or email us at the customer service contact information that is listed at the bottom of this letter. Thank you for your business, and we look forward to providing for your home appliance needs in the future.
Sincerely,
[Signature]
[Sender's first and last names]
