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Letter to Cancel an Order that a Business Placed

Write this type of letter to cancel an order that your business placed. Include any pertinent details in your letter, such as specific information about what was ordered and when it was supposed to be delivered.

[Your letterhead, if desired; if not, your return address]

[Date of letter-month, day, and year]

[Recipient's first and last names]
[Company name]
[Street or P.O. box address]
[City, State ZIP code]

Dear [recipient's name]:

We ordered seven computer server racks from your business last Thursday, May 15th. The order was tentatively going to be shipped sometime next week. Unfortunately, because of unforeseen circumstances we must cancel this order. Please refund the deposit of $300 that we had paid when we placed the order.

Please contact me directly if you need additional information. Otherwise, thank you very much for processing this cancellation, and I apologize for any inconvenience that this cancellation causes.

Sincerely,

[Signature]

[Sender's first and last names]