Complain about Error on a Bill Received from Utility,
Creditor, etc.

Write this type of letter to complain about an error on a bill that you received from a utility company, creditor, or other company that sends you bills. Include any pertinent details in your letter, such as the specifics of the error and the date of the bill containing the error.

[Your letterhead, if desired; if not, your return address]

[Date of letter-month, day, and year]

[Recipient's first and last names]
[Company name]
[Street or P.O. box address]
[City, State ZIP code]

Dear [recipient's name]:

I am writing to point out an error that I discovered on my electric bill from your company. The bill is dated December 16, 2010. The amount owed states that I owe $123.89. However, this is incorrect, as the amount owed should actually be $23.89. Please correct this error immediately and adjust my account so that it reflects the correct amount being owed.

Please contact me if you have questions about this issue. Otherwise, I look forward to a resolution to this matter very soon. Thank you for promptly reviewing this billing issue.




[Sender's first and last names]