Complaint to Auto Mechanic

Write this type of letter to express a complaint to an automotive mechanic, such as about poor quality of auto service received on your vehicle. Include any pertinent details in your letter, such as the date of auto service and what exactly displeased you about the service.

[Your letterhead, if desired; if not, your return address]

[Date of letter-month, day, and year]

[Recipient's first and last names]
[Company name]
[Street or P.O. box address]
[City, State ZIP code]

Dear [recipient's name]:

I brought my 1999 Toyota Camry to your auto mechanic shop on August 18, 2010 for some brake and tuneup work. I picked up my car on August 19 and paid in full at that time. It is now two weeks after that date, and I continue to experience similar operational problems when I drive my car as I had before paying the large amount of money to have you complete the repairs. I am thus frustrated that this problem has not been completely resolved, as I had anticipated.

Please contact me right away so that we can clear up this matter to my satisfaction. I look forward to hearing from you and to resolving the car problems, and thank you for promptly responding to my letter.

Sincerely,

 

[Signature]

[Sender's first and last names]

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