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Complain about Unacceptable Decision by Insurance
Company Re: Claim

Write this type of letter to complain to an insurance company about a decision they have made that you find unacceptable. Include any pertinent details in your letter, such as what decision the insurance company made, why it is unacceptable to you, and how you propose that the insurance company should resolve the matter.

[Your letterhead, if desired; if not, your return address]

[Date of letter-month, day, and year]

[Recipient's first and last names]
[Company name]
[Street or P.O. box address]
[City, State ZIP code]

Dear [recipient's name]:

I am writing regarding a letter I received from your company, which was dated February 12, 2010. That letter states that your company has denied my homeowner's insurance claim pertaining to water damage as a result of flooding in my house. I am writing to complain about this decision and request that you review this claim again.

Please advise me on the best way to proceed and whether I should file a formal appeal. If I should file a appeal, please let me know what the procedure is that I should follow. I look forward to hearing from you soon, and thank you for your prompt attention to this issue.




[Sender's first and last names]

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